21) B

A – Wrong
1.47 million calls did not result in transportation to the scene. A response within 8 or 19 minutes is irrelevant as there was no transportation whatsoever.

B – Correct
This is correct. Since there was no emergency, 1.47 million calls did not require a transport to the scene

C – Wrong
This option correlates a ‘genuine’ emergency with a transportation. Even if a call was not a a ‘genuine’ emergency, people can still be transported to a scene.

D – Wrong
Category C does not mean that a treatment or transportation is not required. D is completely wrong.

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